New World. New Problems. New Solutions.

Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection, and Security Consulting Services. Edgeworth Security takes a proactive stance on crime prevention by applying artificial intelligence used in our Monitoring Center. We combine people, processes, and technology to actively secure and protect our clients’ people, property, and assets.

Position: Monitoring Center Agent
In-office only position; located in the Robinson area of Pittsburgh
Learn more about this role by watching our Day in the Life of an Agent video: https://bit.ly/3jgWUWZ

Edgeworth provides 24/7 remote security monitoring services and is seeking dependable, motivated individuals to join our team as Monitoring Center Agents. This role provides exceptional customer service to our clients and protects them by deterring criminal activity.

Paid job training on site (new hire and post-employment) where you will receive one on one attention to learn new skills and succeed in your role.

This is a great opportunity for:

• Anyone seeking an entry level position with the opportunity for growth potential
• Recent graduates with an interest in criminal justice
• Superior customer service representatives
• Security or loss prevention experts
• Former law enforcement or military personnel

Qualifications:

• Reliable transportation - public transportation NOT recommended due to location
• Ability to maintain the confidentiality of sensitive information
• Professional demeanor
• Computer proficiency and skillful in the use of MS Office
• Excellent written and verbal communication skills
• Attention to detail with critical thinking
• Work a minimum of one weekend shift (Sat or Sun) per week
• Self-starter capable of working individually and as a strong contributor to the team

Benefits:

• Starting Rate: $18.50 per hour
• Sign-on Bonus: $1,000 ($500 paid after 90 days and $500 paid after 6 months)
• Paid Time Off: for full-time employees starting at two weeks (accrual based)
• 401(k): Matching 5% after 90 days of employment (offered full-time and part-time employees)
• Health Benefits: Employer-shared costs towards company medical, dental, and vision health plans.
• Medical Expense Reimbursement Program: for eligible employees enrolled in health benefit plan
• Insurance Benefits: 100% employer-paid life insurance (basic life + AD&D) and disability insurance (short-term and long-term) offered to full-time employees in PA

Essential Job Functions & Responsibilities:

• Provide monitoring and incident response services to protect client locations from intrusion, theft, and other unauthorized or criminal activities
• Perform scheduled remote patrols of client sites
• Address issues and events as they arise
• Dispatch security personnel and law enforcement as needed
• Document incidents in reports for management and clients

Why Join Edgeworth Security?

We are committed to continuous improvement, enhancing our culture, and providing a work environment that promotes professional growth and work-life balance. We offer career advancement opportunities, value diversity, equity, and inclusion, and are dedicated to making a significant impact in the security sector. Join our team and contribute to a secure, efficient, and innovative future for our clients.

EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity. Edgeworth Security is an Equal Opportunity Employer and uses E-Verify for employment authorization. Embark on a fulfilling career path with us, making a meaningful difference in the industry.