New World. New Problems. New Solutions.

Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes and technology to actively secure, protect and improve the operations of our clients’ people, property and assets.

Position: Technical Surveillance Systems Maintenance Apprentice

Benefits:

• Full-time, non-exempt hourly compensation ($22/hour) with amazing full benefits (medical, dental, vision, life insurance/AD&D/long-term disability, 401(k) matching)
• On-Job-Training (OJT) and Education Assistance
• Paid Time Off (PTO)
• Holiday Pay
• Company vehicle
• And, more!

Location: San Francisco Bay area. Driving is expected.

Overview:
We are seeking an energized individual to join our team as a versatile technical surveillance systems maintenance apprentice!  This role is unique in that it combines on-the-ground technical troubleshooting with the physical maintenance of our clients' external environments. The successful candidate will be responsible for both technical security support and the management of site conditions to ensure optimal performance of equipment.  Additionally, this position provides an opportunity for individuals to learn from the best tenured security professionals in the industry.

Essential Job Function and Responsibilities:

• Security Hardware:
  • Perform routine physical maintenance and updates on security equipment; i.e., clean lenses, remove debris, etc.
  • Assist in the installation and configuration of hardware components.
  • Troubleshoot external components of equipment.
  • Ensure all equipment is functioning properly and efficiently.
• Environmental Maintenance:
  • Clear foliage and maintain the surroundings of outdoor IT equipment to ensure access and proper ventilation.
  • Regularly inspect and clear debris from around hardware installations to prevent damage and overheating.
  • Coordinate with integration management for larger maintenance tasks when necessary.
• Customer Support:
  • Maintain a high level of customer service, addressing client concerns promptly and professionally with guidance from leadership.
  • Document all service activities, including troubleshooting steps and resolutions.
• Preventative Maintenance:
  • Conduct regular checks and preventive maintenance on hardware to minimize downtime.
  • Implement and follow maintenance schedules for both equipment and environmental upkeep.
  • Identify potential issues before they become critical problems.

Qualifications:

• High school diploma or equivalent; current students in a technical trade school are a plus.
• Basic knowledge of technology, infrastructure, and configuration.
• Ability to perform physical tasks, including clearing foliage and managing environmental conditions around IT installations.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• A valid driver's license with a clean DMV record.
• Utmost confidentiality required.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to scale ladders frequently.
• Comfortable working in outdoor environments and performing physical tasks related to environmental maintenance.
• Capable of working in various weather conditions.

What’s in it for you? Why work for Edgeworth:

We are growing! We want all candidates and employees to know that we have made internal improvements and are continuously working towards elevating our culture and providing a work environment that fosters professional growth and work-life balance. Growing pains are a natural part of any company's development, and it is important that we approach these challenges with a positive and proactive attitude. As we continue to expand and evolve, we must be willing to adapt and make changes in order to overcome any obstacles that may arise. This may involve reevaluating our processes, implementing new technologies, or restructuring our teams. However, it is important to remember that these challenges are opportunities for growth and improvement. By working together and staying focused on our goals, we can overcome any hurdles and continue to build a successful and thriving company.

We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. If you aspire to grow within the security industry, we’ll provide mentorship and trajectory.

We are growing... come grow with us!
Compensation is targeted at $22 hourly based on experience and certifications.

We look forward to the possibility of you joining our team.

Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday.

EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce.
Edgeworth Security utilizes e-Verify to check employment authorization.