Job Openings >> Command Center - Monitoring Agent
Command Center - Monitoring Agent
Summary
Title:Command Center - Monitoring Agent
ID:0010
Department:Operations
Description

Overview:

Edgeworth Security offers 24/7/365 security protection and monitoring/managed services to our clients and is seeking dependable, energetic people to join our team and provide exceptional services, as part of its fast-growing Managed Services/Monitoring division. 

Our Command Center, located in Pittsburgh, PA, is a fast-paced environment where multi-tasking is the norm. If you excel at delivering superior customer service and can multi-task, evaluate situations in real-time, remain calm under pressure, follow and give direction, then you belong on our team.

Responsibilities:

• Provide monitoring and incident response services to protect client locations from intrusion, theft and other unauthorized or criminal activities

• Perform scheduled remote patrols of client sites

• Address issues and events as they arise

• Dispatch security personnel and law enforcement as needed

• Document incidents in reports for management and clients

Skills & Experience:

· Two or four-year degree and/or equivalent work experience

· Security, Law Enforcement, Military, Loss Prevention, Criminal Justice and/or Superior Customer Service experience

· Computer proficiency and skillful in the use of MS Office a must

· Excellent written and verbal communication skills

· Attention to detail

· Ability to maintain the confidentiality of sensitive information

· Work a minimum of one weekend shift (Sat or Sun) per week

· Ability to multi task

· Professional demeanor

· Self-starter capable of working individually and as a strong contributor to the team.

Powered by ApplicantStack